{"id":5607,"date":"2023-12-18T16:55:01","date_gmt":"2023-12-18T16:55:01","guid":{"rendered":"https:\/\/www.calamperfume.com\/?page_id=5607"},"modified":"2025-04-16T09:11:24","modified_gmt":"2025-04-16T09:11:24","slug":"condiciones-generales","status":"publish","type":"page","link":"https:\/\/www.calamperfume.com\/en\/condiciones-generales\/","title":{"rendered":"General Terms"},"content":{"rendered":"
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GENERAL TERMS AND CONDITIONS OF SALE<\/h3>

1. Identification of the Seller<\/strong>
\nThis document sets out the general terms and conditions of sale (hereinafter referred to as the \"General Terms\") governing access to and use of the website Calamperfume.com (hereinafter, the \"Website\"), owned by Comex Perfumes S.L., with registered office at Castellana 91, 28046 Madrid, and VAT number B-13807227. For any inquiries, you can contact us at: contact@comexperfumes.com<\/a>.<\/p>

2. Purpose and Scope of Application<\/strong>
\nThese terms apply to all customers (hereinafter, the \"Customer\") who make purchases through the Website, in relation to perfumes and related products.<\/p>

3. Acceptance of the General Terms and Conditions<\/strong>
\nPlacing an order implies full acceptance of these terms. We recommend reading them carefully before making a purchase.<\/p>

4. Products<\/strong>
\nThe products are described in detail. Images may slightly differ from the actual product.<\/p>

5. Prices and Payment Methods<\/strong>
\nAll displayed prices include the applicable VAT and are expressed in euros (\u20ac). Shipping costs, if applicable, will be added to the total amount before completing the purchase. We accept credit\/debit cards (Visa, Mastercard), GPay, and Klarna. We reserve the right to modify prices at any time, but changes will not affect orders that have already been confirmed.<\/p>

6. Purchase Process<\/strong>
\nThe Customer must follow the steps below to complete a purchase:<\/p>

  1. Select the desired product and add it to the cart.<\/p><\/li>

  2. Review the order in the shopping cart.<\/p><\/li>

  3. Enter personal and shipping information.<\/p><\/li>

  4. Select the payment method.<\/p><\/li>

  5. Confirm the order and make the payment.
    \nOnce the process is completed, the Customer will receive a confirmation email with the order details.<\/p><\/li><\/ol>

    7. Shipping and Delivery<\/strong>
    \nShipments will be made to the address provided by the Customer. Estimated delivery times are 1 to 3 days for Spain and 4 to 7 days for other European countries. Shipping costs and eligible countries are detailed in the \"Shipping Policy\". We are not responsible for delays due to external causes (strikes, weather, incorrect addresses).<\/p>

    8. Returns and Right of Withdrawal<\/strong>
    \nThe Customer has the right to withdraw within 14 calendar days. Returns of unsealed perfumes are not accepted for hygiene reasons. See \"Returns and Withdrawal Policy\" for detailed conditions.<\/p>

    9. Warranty<\/strong>
    \nAll products come with a legal warranty of 2 years from the date of delivery. It does not cover damage caused by misuse, accidents, or improper handling.<\/p>

    10. Data Protection<\/strong>
    \nPersonal data will be processed in accordance with the GDPR. See \"Privacy Policy\".<\/p>

    11. Governing Law and Jurisdiction<\/strong>
    <\/strong><\/p>

    These terms are governed by Spanish law. In case of disputes, the parties submit to the courts of the seller's domicile, unless the Customer acts as a consumer, in which case the courts of the Customer\u2019s domicile will have jurisdiction in accordance with consumer protection regulations.<\/p>

    12. Modifications<\/strong>
    \nWe reserve the right to modify these terms at any time. Modifications will not affect orders that have already been placed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    1. CONDICIONES GENERALES DE VENTA 1. Identificaci\u00f3n del VendedorEl presente documento establece las condiciones generales de venta (en adelante, las \u00abCondiciones Generales\u00bb)…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-5607","page","type-page","status-publish","hentry"],"yoast_head":"\nCondiciones generales - CALAM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.calamperfume.com\/en\/condiciones-generales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Condiciones generales - CALAM\" \/>\n<meta property=\"og:description\" content=\"1. 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